ADT® Authorized Dealer Serving Savannah, Hilton Head Island, & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the age-old practice of giving a neighbor a key to your house into the modern age. It does away with the necessity of actual keys or passcodes and permits you to control who can go in your Savannah home and for what timeframe. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to feed your plants, retrieve your mail, or walk your dog when you leave town. Typically, you would simply supply them with a key to your house. You now have a better option. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to worry about misplaced keys or doors left unsecure. 

What you’ll need is an ADT home security system, a Google Nest video doorbell, a smart door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a close friend or neighbor, via the ADT+ app.
  2. Following that, you set permissions. You can provide neighbors with timed access, letting them come and go during a particular timeframe, or event-based access. For instance, if a package arrives, the system can release the door to let them move it in once it validates them.
  3. When you’ve programmed access, your Google Nest Doorbell camera employs familiar face detection to verify your neighbor as they proceed toward the door.
  4. Your ADT system will disarm and unlock the door when the approachee is verified as an approved visitor.
  5. You receive real-time updates as your family member, friend, or neighbor comes and goes. The app also offers a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures automatically to shield your home.

You may authorize access for anyone you would like, such as a repair person, dog walker, or a companion who shows up when you’re not there. This service is also beneficial during emergencies, particularly when you’re off site. To illustrate, if a water sensor trips, your system can provide event-driven access so someone can turn off the water supply. The user-friendly app makes configuring permissions straightforward. 

Make Your Savannah Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Savannah home smarter and more secure. This feature isn’t only for neighbors and friends, as you’ll appreciate the facial recognition and auto-unlock capability when you’re wrangling kids or bringing in bags of groceries. When you're inside, the door automatically fastens behind you.

Customize Your ADT Home Security System In Savannah With Advanced Tools

Benefit from tools like ADT Trusted Neighbor and smart video cameras with a modern home security system in Savannah from Secure24 Alarm Systems. An authorized ADT dealer, we’re excited to bring you the latest innovations from the leader in home security. Call (912) 226-4483 today to begin. Our skilled team can answer your questions about Google Nest cameras, the ADT+ app, and how to make it all work in unison.